Design an AI texting assistant that can ask for clarification
A worked design for ambiguous replies, current-record checks and human handoffs before an assistant changes a business appointment or order.
Read the guide →Before the agent goes live.
Engineering notes on repeated events, changing channels, and the boundary between a model’s answer and an authorized action.
Why a business AI assistant can start with a simple text
A familiar conversation can be a useful front door for a narrowly scoped business assistant.
Read the guide →The event checklist
A compact acceptance plan for a messaging agent.
Read the guide →One incoming message, two webhook deliveries: what should the agent do?
Design a repeated-event path that does not make the customer receive the same answer twice.
Read the guide →Give the agent a channel contract before adding fallback
Specify what changes when a conversation moves between iMessage, RCS and SMS.
Read the guide →What may the messaging agent actually do?
A practical action boundary for models that can read a conversation and request a send.
Read the guide →These guides explain our evaluation approach. Provider facts link to public sources; suggested checks are not completed product tests.
Return to the provider reviews →